Faster Issue Resolution
Bring the right expert into the workflow at the moment help is needed.
Remote Assistance
Gambaran Umum
Connect experts and frontline teams in real time—anywhere, anytime.
Enable technicians, operators, customers, and remote experts to collaborate through live video, AR annotations, spatial guidance, voice communication, document sharing, and interactive instructions. Obrive Remote Assistance brings expertise to the point of work, helping teams diagnose issues, perform procedures, train staff, and resolve problems without waiting for an expert to travel.
Lower Travel Costs
Reduce unnecessary site visits by enabling remote diagnosis and guidance.
Improved First-Time Fix
Guide technicians with contextual visual instructions and expert input.
Knowledge Retention
Capture sessions, procedures, and expert knowledge for reuse and training.
Enhanced Safety
Support teams remotely when tasks are complex, hazardous, or difficult to access.
Langkah-Langkah Alur Kerja
Live Video Collaboration
AR Annotations
Guided Procedures
Knowledge Capture
Detail Lebih Lanjut
Industries & Applications
Mengapa Memilih Obrive
Use-Case Scope
Langkah 01
Live Video Collaboration
Two-way visual communication between field teams and remote experts.
Langkah 02
AR Annotations
Draw, point, label, highlight, and place contextual guidance over the real environment.
Langkah 03
Guided Procedures
Deliver structured step-by-step instructions for troubleshooting, inspection, and maintenance.
Langkah 04
Knowledge Capture
Record sessions, procedures, evidence, and expert guidance for future reuse.
Industries & Applications
Connect experts and frontline teams across industries.
Industries
Manufacturing
Machine troubleshooting, maintenance, inspection, commissioning, and operator support.
Energy & Utilities
Remote inspection, field maintenance, equipment diagnostics, and emergency support.
Healthcare
Equipment support, technical guidance, training, and remote specialist collaboration.
Field Services
On-site troubleshooting, installation, repair, and customer support.
Aviation & Defence
Technical guidance, maintenance workflows, inspection, and specialist support.
Mengapa Memilih Obrive
Bring real-time expertise to the point of work with XR-powered remote assistance.
Mengapa Memilih Obrive
Live Video & AR
Live video and contextual AR annotations bring experts into the field workflow.
Hands-Free Workflows
Hands-free or mobile workflows support technicians working around machinery.
Seamless Integration
Integration with service management, CRM, knowledge bases, and work orders.
Guided Procedures
Standardize inspections, troubleshooting, maintenance, and training.
Knowledge Reuse
Session capture and knowledge reuse create an organization-wide remote expertise layer.
Use-Case Scope
Common applications for Remote Assistance.
Use-Case Scope
Live Expert
Live remote expert collaboration.
AR Maintenance
AR-guided maintenance and repair.
Diagnostics
Remote inspection and diagnostics.
Commissioning
Installation and commissioning support.
Training
Technical training and onboarding.
Work Instructions
Digital work instructions and knowledge capture.